GDOL Service Directory - Virtual Agent
Most of the Department's direct services to customers are provided through the Internet or by staff in our statewide network of local Career Centers. Find a Career Center to view information on local office locations. Use the contact information below for assistance with questions and issues that cannot be addressed at the local level OR if your contact with the GDOL involves programs operated at the state level.
Contact the GDOL by chatting with George A.I., our virtual agent located on the GDOL homepage in a chat box at the bottom of the page, or by calling the GDOL Virtual Agent by phone at 877-709-8185.
GDOL Virtual Agent: 877-709-8185
- Appeals
- Appeal Status
- Appeal Address Change
- Appeal Hearing Status Update
- Appeal Telephone Number Change
- Appeals to Hearing Officers
- Appeals Evidence
- Appeals Subpoena
- Board of Review
- Board of Review Appeal
- Board of Review Appeal Filing
- Board of Review Decision
- Child Labor
- Child Labor Laws
- Minors in Entertainment
- Unemployment Insurance Claim
- File a claim
- Claim Status
- Claim Examiner's Determination
- Overpayment Waiver Request
- Interstate Claims
- Employer filed claim
- Employer Tax Accounts
- Tax Account Status
- Tax Report Corrections
- Tax Refund Request
- Employer Tax Liability
- Employer Tax Rate
- Tax Lien Notice
- Tax and Wage Report
Career Center Regional Operations: 877-709-8185
Administrative oversight to statewide network of GDOL Career Centers, which provide direct customer services for all programs administered by the GDOL.
Employer Hotline: 855-436-7365 toll free
Employment Programs/Services: 404-232-3515
- 404-232-3500: Agricultural Job Postings (including H2A)
- 1-877-709-8185: Child Labor Laws and Regulations
- 404-232-3543: Federal Bonding Assistance
- 404-232-3500: Foreign Labor Certification
- 404-232-3520: Jobs for Georgia Graduates
- 888-655-9340: Migrant and Seasonal Farmworker Advocate
- 404-232-3530: Rapid Response
- 404-232-3505: Trade Act Program
- 404-232-3527: Veteran Services
- 1-877-709-8185: Youth Work Permits
Unemployment Insurance (UI): 404-232-3001
Email us: Regarding Services
Report UI Fraud
Program which provides temporary income to eligible individuals who are unemployed through no fault of their own (financed by employer unemployment taxes).
- 404-232-3325: Appeals to the Board of Review
- 404-232-3900: Appeals to Hearing Officers
- 404-232-3265: Electronic Wage Reporting
- 404-232-3030: Employer Claim Charges
- 404-232-3301: Employer Tax Liability
- 404-232-3300: Employer Tax Rates
- 404-232-3220: Employer Tax Reports/Filing
- 404-232-3320: General Tax Information
- 404-232-3090: Interstate Claims
- 404-232-3301: New Employer Accounts
- 404-232-3050: Partial Claims Filing for Employers
- 404-232-3001: UI Customer Service
877-709-8185 - 404-232-3320: Tax Administration
Labor Market Information: 404-232-3875
Information about occupational, industrial, and economic statistics, as well as wages and future trends in Georgia.
Media and Marketing
- 404-232-3685: Office of Communications (inc. Press Releases)
Advisory Entity
- 404-416-2335: GDOL Employer Committees (local membership organizations for GDOL Career Centers)
USDOL Regional and Other Partners
- 678-237-0521: Atlanta Wage and Hour Office
- 404-962-4005: Georgia Department of Economic Development - Workforce Division Administration of the Workforce Innovation and Opportunity Act (WIOA)
- 770-493-6644: Occupational Safety and Health Administration (OSHA)
- 404-232-3870: Regional VETS Staff
- 912-652-4221: Savannah Wage and Hour Office
Commissioner's Office: 404-232-7300