GDOL Service Directory
Most of the Department's direct services to customers are provided through the Internet or by staff in our statewide network of local Career Centers. Find a Career Center to view information on local office locations and phone numbers. Use the contact information below for assistance with questions and issues that cannot be addressed at the local level OR if your contact with the GDOL involves programs operated at the state level.
Contact the GDOL by chatting with George A.I., our virtual agent located on the GDOL homepage in a chat box at the bottom of the page, or by calling the GDOL Virtual Agent by phone at 1-877-709-8185 unless otherwise specified.
Career Center Regional Operations
Administrative oversight to statewide network of GDOL Career Centers, which provide direct customer services for all programs administered by the GDOL.
Reemployment Services
When seeking assistance by telephone, please identify the topic for your inquiry and say the phrase indicated below:
- For Trade Act Assistance Services, say "Trade Act Assistance"
- For Work Opportunity Tax Credit Services, say "Work Opportunity Tax Credit"
Unemployment Insurance (UI)
Email us: Regarding Services
Report UI Fraud
Program which provides temporary income to eligible individuals who are unemployed through no fault of their own (financed by employer unemployment taxes).
When seeking assistance by telephone, please identify the topic for your inquiry and say the phrase indicated below:
- For Appeals to the Appeals Tribunal, say "Appeals"
- For Appeals to the Board of Review, say "Board of Review"
- For Electronic Wage Reporting, say "Quarterly Tax and Wage Report"
- For Employer Tax Reports say "Quarterly Tax and Wage Report"
- For Employer Filed (Partial) Claims say, "Submit Employer Filed Claims"
- For Employer Tax Rate, say "Employer Tax Rate"
- For Interstate Claims, say "Interstate Claims"
- For Benefit Claim Information, say "Claim Status"
- For Applying for Unemployment Insurance, say "File a Claim"
Child Labor
The Child Labor program provides information regarding Child Labor Laws & Regulations, Youth Work Permits and Minors in Entertainment.
When seeking assistance by telephone, please identify the topic for your inquiry and say the phrase indicated below:
- For Child Labor Laws and Regulations, say "Child Labor"
- For Youth Work Permits, say "Youth Work Permit"
- For Minors in Entertainment, say "Minors in Entertainment"
If your topic is related to Unemployment Insurance, say a word or phrase that best describes the reason for your inquiry.
Employer Hotline: 855-436-7365 toll free
Labor Market Information: 404-232-3875
Information about occupational, industrial, and economic statistics, as well as wages and future trends in Georgia.
Press Inquiries & Marketing
- 404-232-3685: Office of Communications
Please note: This contact is for press and marketing inquiries only (including media interviews, press releases, and marketing partnerships).
The Office of Communications is not able to answer questions related to individual Unemployment Insurance claims.