How do I follow the employer filed claim process and what do I need to expect after my employer has filed a claim on my behalf?
*Timelines are based upon error-free applications.

  • Employer submits claim information for each employee

    Employer enters claim information for each employee and submits. Employer receives confirmation at the end of each submission on the Employer Portal. Employers must file claims each week for benefits to be paid to your employees.

    By Day 1

  • A Benefits Determination letter will be mailed to each employee

    Employer Filed (Partials): A Benefit Determination letter will be mailed to each employee which shows the period and wages used to calculate the claim and their benefit year period.

    By Day 3

  • After the employer filed claim is processed, the employee can go online to set up a PIN

    After the employer filed claim is processed, the employee can go online to set up a PIN. The PIN allows them access to update their payment and contact information.

    By Day 3

  • Employees can access their weekly benefit payment

    Please expect 48-72 hours after your employer's claim has been properly submitted, processed, and approved before you can access your weekly benefit payment. Payments will be made to the most recent payment method on record, either direct deposit or state issued debit card.

    By Day 6